Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via either royal mail or Parcel force depending on waht service you have selected with tracking and drop-off without signature. If you prefer delivery by Parcel force then an additional cost will be applied. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. 

If there is any issue with your order or print then we will need to be notifed within 14 days of delivery and then we can arrange for a reprint or refund of you item. the itme will need to be returned to us beofre we can issue a refund.

If there is any descrepensy with you item were it was not processed as requested then we will happily reprint or refund your order but if there was no instructions as to how it would be edited before we got to print then our printer will use there discrestion when printing and we will be unable to refund or reprint at that point in time.